FAQ

Frequently Asked Questions

Consumers often have questions about the auto loan process.  In this FAQ section, we’ve done our best to answer the questions we see most often.

How Does the Process Work?

Our service helps you find a lender willing to offer you a loan. The process is 100% automated.  When you submit your application online, our advanced data-matching engine matches you to the best lender in our network given factors such as your credit score, income, and down payment amount.  If a lender approves your loan request, they will contact you by phone and/or email to work out the details. We are NOT a lender, and are not involved with the approval process.

I Haven’t Heard From My Lender?

Sometimes lenders may take up to 48-72 hours to contact you.

Are you a Lender?

Absolutely not.  Our service is designed to connect you with a lender who can best service your unique financing needs.

Do You Check My Credit?

We do not pull your credit score ourselves; however, our online application requires that you authorize that a lender may check your credit report.